All Systems Operational

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Here you will find known interruptions at Ternair. For customer-specific issues, please contact us via the Support Ticket application in your Ternair portal.

Uptime over the past 90 days. View historical uptime.
Platform Operational
Data selection Operational
Email sending Operational
Selection execution Operational
Webservice execution Operational
Other outbound (non email) Operational
Export Operational
SMS Operational
Web push Operational
App notification Operational
List Operational
Webhooks Operational
90 days ago
100.0 % uptime
Today
Schedules Operational
90 days ago
100.0 % uptime
Today
Ternair Profile Operational
Ternair Clicks Operational
Ternair APIs Operational
Ternair Campaign API Operational
Clicks API Operational
Profile API Operational
Other components ? Operational
90 days ago
99.71 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 4, 2025

No incidents reported today.

Apr 3, 2025

No incidents reported.

Apr 2, 2025

No incidents reported.

Apr 1, 2025

No incidents reported.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025
2FA login customer portals
Resolved - This incident has been resolved.

2FA codes are primarily send out via SMS again (when mobile number is available in repository).
Mar 27, 14:32 CET
Identified - Due to an issue at our SMS service provider 2FA SMS codes currently cannot be delivered when logging in on the Ternair portal.

All 2FA login codes are (temporarily) send via email in stead of SMS, until this incident is resolved.
Mar 27, 12:55 CET
Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025
Schedule execution(s)
Resolved - This incident has been resolved.
All delayed scheduled executions have been processed.
Mar 21, 12:35 CET
Monitoring - There was a delay in the execution of schedules in Ternair Campaign. This affects all schedules that were scheduled between 17h24 yesterday, March 20th, and this morning 08h05.

The affected schedules are currently executed.
Mar 21, 08:10 CET
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