All Systems Operational

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Here you will find known interruptions at Ternair. For customer-specific issues, please contact us via the Support Ticket application in your Ternair portal.

Uptime over the past 90 days. View historical uptime.
Platform Operational
Data selection Operational
Email sending Operational
Selection execution Operational
Webservice execution Operational
Other outbound (non email) Operational
Export Operational
SMS Operational
Web push Operational
App notification Operational
List Operational
Webhooks Operational
Schedules Operational
Ternair Profile Operational
Ternair Clicks Operational
Ternair APIs Operational
Ternair Campaign API Operational
Clicks API Operational
Profile API Operational
Other components Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 23, 2026

No incidents reported today.

Oct 22, 2026

Precautionary downtime: ternair.com, Help Center and Quezy
Resolved - ternair.com and Ternair Help Center has been patched, validated and is back online.

The Ternair Campaign platform (customer portal and applications) was never affected and has remained available throughout.
Oct 22, 08:35 CEST
Update - Quezy has been patched, validated and is back online.

Work on ternair.com and the Ternair Help Center is ongoing; we will bring them back as soon as patching and validation are complete.
Oct 21, 21:15 CEST
Update - The PHP security release addressing CVE-2026-109618 and CVE-2026-109619 is now available (PHP 8.5.12, 8.4.27, 8.3.36 and 8.2.35). We are applying the update to our affected environments.

We are now patching, validating and progressively bringing ternair.com, the Ternair Help Center and Quezy back online.

The Ternair Campaign platform (customer portal and applications) was never affected.
Oct 21, 19:21 CEST
Identified - The Ternair SaaS platform (customer portal and applications), where all customer data resides, runs on entirely separate infrastructure that does not use PHP. It is not affected by these vulnerabilities and remains fully available.

The official PHP security release is expected today at 16:00 CEST. We will patch and validate immediately afterwards and expect the websites to be back online the same day.
Oct 21, 14:18 CEST
Investigating - Following the disclosure of two critical remote code execution vulnerabilities in PHP, we have taken our public websites offline as a precaution: ternair.com, the Ternair Help Center and Quezy.

The Ternair portal and customer applications do not use the affected components and remain fully available. There is no indication of any compromise; this is a preventive measure.

We are working with our hosting and website partners to verify and patch the affected systems. We expect the websites to be back online within a few hours and will post an update as soon as we know more.
Oct 21, 12:56 CEST

Oct 21, 2026

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

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