Here you will find known interruptions at Ternair. For customer-specific issues, please contact us via the Support Ticket application in your Ternair portal.
Platform
Operational
Data selection
Operational
Email sending
Operational
Selection execution
Operational
Webservice execution
Operational
Other outbound (non email)
Operational
Export
Operational
SMS
Operational
Web push
Operational
App notification
Operational
List
Operational
Webhooks
Operational
90 days ago
100.0
% uptime
Today
Schedules
Operational
90 days ago
100.0
% uptime
Today
Ternair Profile
Operational
Ternair Clicks
Operational
Ternair APIs
Operational
Ternair Campaign API
Operational
Clicks API
Operational
Profile API
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
"Between 07:05 UTC and 09:45 UTC on 25 January 2023, customers experienced issues with networking connectivity, manifesting as network latency and/or timeouts when attempting to connect to Azure resources in Public Azure regions, as well as other Microsoft services including M365 and PowerBI.
We determined that a change made to the Microsoft Wide Area Network (WAN) impacted connectivity between clients on the internet to Azure, connectivity between services within regions, as well as ExpressRoute connections. " - Microsoft Azure
Ternair Marketing Cloud customers should no longer experience issues with using Microsoft Azure as a remote source and/or with dashboard (reporting) data stored on the Microsoft Azure platform.
Jan 25, 12:52 CET
"Starting at 07:05 UTC on 25 January 2023, customers may experience issues with networking connectivity, manifesting as network latency and/or timeouts when attempting to connect to Azure resources in Public Azure regions, as well as other Microsoft services including M365, PowerBI.
We've determined the network connectivity issue is occurring with devices across the Microsoft Wide Area Network (WAN). This impacts connectivity between clients on the internet to Azure, as well as connectivity between services in datacenters, as well as ExpressRoute connections. The issue is causing impact in waves, peaking approximately every 30 minutes." - Microsoft Azure
For customers using Microsoft Azure as a remote source and/or with dashboard (reporting) data stored on the Microsoft Azure platform this can have an effect on availability and performance of this data.
Jan 25, 10:18 CET