All Systems Operational

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Here you will find known interruptions at Ternair. For customer-specific issues, please contact us via the Support Ticket application in your Ternair portal.

Uptime over the past 90 days. View historical uptime.
Platform Operational
Data selection Operational
Email sending Operational
Selection execution Operational
Webservice execution Operational
Other outbound (non email) Operational
Export Operational
SMS Operational
Web push Operational
App notification Operational
List Operational
Webhooks Operational
90 days ago
100.0 % uptime
Today
Schedules Operational
90 days ago
100.0 % uptime
Today
Ternair Profile Operational
Ternair Clicks Operational
Ternair APIs Operational
Ternair Campaign API Operational
Clicks API Operational
Profile API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Oct 22, 2024

No incidents reported today.

Oct 21, 2024
Availability Portals and Ternair Campaign
Resolved - This incident has been resolved by implementing a re-direct of the traffic via Azure. Customers no longer experience issues.
Oct 21, 11:08 CEST
Monitoring - Azure infrastructure is causing issues in using Ternair. Traffic via Azure is currently being redirected. We are working to solve the issue permanently and will continue to monitor.

Issue impacted some specific Ternair APIs. We are currently reviewing failed API calls and will coordinate with affected customers if necessary.

Schedules (email sendouts etc.) are not impacted.
Oct 16, 12:15 CEST
Investigating - We are currently investigating this issue.
Oct 16, 09:37 CEST
Oct 20, 2024

No incidents reported.

Oct 19, 2024

No incidents reported.

Oct 18, 2024

No incidents reported.

Oct 17, 2024

No incidents reported.

Oct 16, 2024
Oct 15, 2024

No incidents reported.

Oct 14, 2024
Portals not available
Resolved - This incident has been resolved.
Oct 14, 21:18 CEST
Monitoring - There was a connection issue for a short period of time between 16:39 - 16:54. At the moment everything seems to be operating normally again.
Oct 14, 17:10 CEST
Update - There was a connection issue for a short period of time between 16:39 - 16:54. At the moment everything seems to be operating normally again.
Oct 14, 17:09 CEST
Investigating - We are currently investigating this issue.
Oct 14, 16:54 CEST
Oct 13, 2024

No incidents reported.

Oct 12, 2024

No incidents reported.

Oct 11, 2024

No incidents reported.

Oct 10, 2024

No incidents reported.

Oct 9, 2024

No incidents reported.

Oct 8, 2024

No incidents reported.

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