Monitoring - The rollback has been largely completed on all environments and the warning no longer appears. We are monitoring to confirm everything works as expected.
Oct 28, 2026 - 10:54 CET
Oct 28, 2026 - 10:54 CET
Update - E-mail blocks in selections that map fields from Interact showed the warning that the block contains an old value that can no longer be selected. Customer data and existing mappings are not affected. We are rolling back the change: environments i2 and i3 are fully restored, and i5 is nearly complete. We’ll post another update once the rollback is finished on all environments
Oct 28, 2026 - 10:53 CET
Oct 28, 2026 - 10:53 CET
Identified - Features that rely on Interact are not working as expected. We have identified the cause and are working on a fix. We’ll post an update as soon as more information is available. We apologize for the inconvenience.
Oct 28, 2026 - 10:49 CET
Oct 28, 2026 - 10:49 CET
About This Site
Here you will find known interruptions at Ternair. For customer-specific issues, please contact us via the Support Ticket application in your Ternair portal.
Platform
Operational
Data selection
Operational
Email sending
Operational
Selection execution
Operational
Webservice execution
Operational
Other outbound (non email)
Operational
Export
Operational
SMS
Operational
Web push
Operational
App notification
Operational
List
Operational
Webhooks
Operational
Schedules
Operational
Ternair Profile
Operational
Ternair Clicks
Operational
Ternair APIs
Operational
Ternair Campaign API
Operational
Clicks API
Operational
Profile API
Operational
Other components
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.